Frequently Asked Questions

What is your return policy?


We are committed to your complete satisfaction with our products. If for any reason you are unhappy with an item, it can be returned within 30 days of receipt for refund.




What is Easy Serving Eespresso / E.S.E Pods?


EASY SERVING ESPRESSO, or E.S.E., is simply a coffee brewing system that uses pre-measured coffee ‘pods’ made with paper which make brewing consistently good espresso quick, easy, and mess- free… super convenient! E.S.E. pods are 100% BIODEGRADABLE!




Do I need a special espresso machine for E.S.E. Pods?


While most espresso machines will work with ESE pods, those that are designed exclusively for E.S.E. Pods will produce a better cup, no doubt. PLEASE NOTE: E.S.E. PODS WILL NOT WORK IN MACHINES THAT USE NON-E.S.E. PODS OR CAPSULES! If you would like to use your current espresso machine with E.S.E. pods and are unsure whether or not they will work, please call or e-mail and we will be happy to advise.




What is single source (monorigine) coffee?


Single source coffee is coffee grown in one specific location on the globe and is sought after by coffee aficionados for the various distinctions the originating geographic regions’ coffee produces.